One software, many benefits
The flexibility of Heeros PSA has allowed the software to adapt to the company's changing needs, which has been particularly important as the company seeks international growth. The software is also invaluable for internal communication. With all information stored in one place, no one has to spend time searching for data.
The goal is real-time information
One of the biggest advantages of Heeros PSA is the availability of real-time information, as long as everyone ensures that the data is always up to date. When everything is in order, even if someone falls ill, continuing the project is easy with all the necessary information readily available. Additionally, visual reports and timelines help to comprehend the overall picture.
With real-time data, the practices and their adherence are crucial. “Of course, there is always room for improvement, and there are still things that need to be turned into a routine,” Paljakka states. For example, the use of Heeros PSA’s updated reporting has somewhat fallen behind because not all input data has always been fully reliable.
Over the years, the company has seen the software evolve into a more versatile and user-friendly solution. In the past, FreshWind employees were also actively involved in the software's product development.
Management support and data-driven management
The software is not only a daily tool for employees, but it also provides management with the opportunity to monitor the company's sales and project progress.
The PSA software also supports strategic decision-making. FreshWind has grown and expanded internationally in recent years, and Paljakka sees that Heeros PSA has been a valuable support tool in this, helping to plan for the future based on facts and real-time information.
ABOUT THE CUSTOMER
FreshWind is a Finnish high-pressure humidification system manufacturer founded in 2014. The company designs and implements energy-efficient and versatile high-pressure misting systems for industrial facilities and processes, including dust suppression, humidity control, cooling, and fire protection. The company also offers maintenance services for its systems and engages in the international resale of related components. The solutions offered by FreshWind are highly customizable to meet customer needs, and the company’s expertise lies in projects in challenging conditions that require tailored and innovative solutions.
